About Project
In 2021, Aero Cleaning company opened a new window cleaning business alongside its commercial cleaning services. At the time, AeroCleaning.ca was the company's website and it mainly served commercial customers. To target residential customers as well, Aero wanted to launch a new website named AeroWindowCleaning.ca that was built on WordPress. I completed this project in several months. If given the opportunity, here are all the steps I would take again to complete this project faster and better. Here is time line of project
Project timeline
The project started in October 2021 and was completed within two months. The result was a responsive website and web app called "Window Cleaning Quote Calculator". Despite the almost one-year gap, I have continued to improve the design using Figma, but the revised design hasn't been released yet. In this case study, I will go through process of UX design from Phase 3 (Oct 2022( and 4 (Dec 2022) Only
Phase 3
Review and Evaluate current design
Review user folow and
Old Prototype
Evaluation
Error finding in current design
I use Heuristic Evaluation method to find error in my last design
PHASE 4
NEW DESIGN
Brainstorm, Sketch, Low Fe-di, High Fe-di
NEW USER FLOW
To counter the errors I found in the Heuristics Evaluation, I added new steps to the user flow and a new User Interface.
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
NEW USER INTERFACE
The redesign includes 3 main improvements: service selection pages, check-out pages and adding new user flow steps.
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.